We understand that your DA BY DANIEL purchase may not be suitable and you may need to return your order to us. We will happily accept shoes purchased from WWW.DABYDANIEL.COM or WWW.DANIELALEXANDER.COM.AU in their original, clean and unworn condition with all labels attached for a store credit. Items must be returned unworn, undamaged, unused, and with all original labels still attached.
Conditions of Return
- Please ensure the below conditions are met, before submitting your return request
- The item/s were purchased via WWW.DABYDANIEL.COM or WWW.DANIELALEXANDER.COM.AU
- The item/s are in their original condition
- Please try on shoes on soft surfaces before wearing them. We will not accept shoes with sole markings or scratches.
- Ensure shoes are returned with their original packaging and all labels are still attached
- Your order will be returned to us within fourteen (14) days from your delivery for your item(s) to qualify for a store credit
- All returns will be at the purchasers cost
- Any items that do not meet this criteria will not be valid for any return. Any items returned to DA BY DANIEL without approval will be returned at the customers expense
- Please note: discounted items are not eligible for store credit. All items discounted, purchased on sale or using a promotion code are FINAL SALE and cannot be returned
We don’t sell Pumps – We create themDaniel Alexander.